Cancel Duplicate Traffic Challan Online in Punjab

Have you ever received the same traffic challan twice for a single violation? If yes, you’re not alone. Many citizens in Punjab face this issue due to system errors or technical glitches. The good news is that the Punjab Safe Cities Authority (PSCA) has now made it possible to cancel duplicate traffic challan online without visiting any office or standing in long queues. You can now fix the issue from the comfort of your home using your computer or mobile phone.

Why You Might Need to Cancel a Duplicate Traffic Challan Online

Sometimes, a single traffic violation is mistakenly recorded twice due to technical problems in the e-challan system. When this happens, the same challan is issued twice with identical details such as date, time, and location. This can be confusing and frustrating for vehicle owners, especially if both challans appear valid. The new online process is designed to make it quick and easy to correct these errors.

Who Can Use This Service

This facility is available for all citizens of Punjab who have received duplicate or incorrect challans. Whether the error occurred due to a technical fault, camera malfunction, or system glitch, you can now request a review online. The entire process is safe, transparent, and managed directly by the PSCA.

Step-by-Step Guide: How to Cancel Duplicate Traffic Challan Online

Follow these easy steps to cancel a wrong or duplicate challan through the official e-Challan Portal:

Visit the official e-Challan portal website.
Enter your vehicle registration number and CNIC in the given fields.
Click on the “Review” option available on the screen.
Write a short description of your issue, for example:
“I have received the same challan twice with the same date and time.”
If you have any proof, such as a screenshot or previous challan copy, upload it as supporting evidence.

Once you submit the complaint, your request will be sent directly to the technical team for verification.

What Happens After You Submit a Request

After your complaint is received, the technical team of the Punjab Safe Cities Authority reviews the details and verifies the information. If they confirm that the challan was indeed duplicated, they will immediately cancel the extra challan. The process is simple and designed to save time for citizens who want to avoid unnecessary visits to traffic offices.

Tips for a Faster Resolution

To ensure a smooth and quick review process, make sure you:

Provide the correct vehicle number and CNIC.
Write your complaint clearly and mention that the challan is duplicated.
Upload any relevant screenshots or documents as proof.
The more accurate your information is, the faster your case will be resolved.

Common Scenarios of Duplicate Challans

Duplicate challans often occur due to technical errors such as:

Camera capturing the same violation twice.
System glitch during challan processing.
Server delays causing data duplication.
The new online cancellation feature helps eliminate these problems quickly and transparently.

What to Expect After Submission

Once your complaint has been reviewed and processed, the duplicate challan will be removed from your record. You may also receive confirmation via the portal or through an update on your challan history. This system ensures that citizens only pay for valid challans and not for technical mistakes.

Frequently Asked Questions (FAQs)

Do I need to visit a traffic office to cancel a duplicate challan?
No. You can cancel duplicate traffic challan online directly through the e-Challan portal.

How long does it take to cancel a duplicate challan?
It usually depends on the workload, but most cases are resolved after verification by the technical team.

Can I cancel multiple duplicate challans at once?
Yes, if you have received multiple duplicate challans, you can submit a separate review request for each one.

Conclusion

The new e-Challan portal by the Punjab Safe Cities Authority has made it easier than ever to resolve duplicate challans. Citizens no longer need to visit offices or face delays — everything can be done online within minutes. If you have received the same traffic challan twice, don’t worry. Follow the simple steps above and cancel your duplicate traffic challan online from the comfort of your home.

Cancel Duplicate Traffic Challan Online in Punjab — Simple Home Method to Get a Wrong Challan Removed